The Flooring Inspector is led by a small team of specialist flooring inspectors providing independent inspections across the UK. Each member of the team has built their expertise through years of hands-on work within the flooring industry, combining technical knowledge with practical, on-site experience.
Our nationwide coverage allows us to respond efficiently and deliver clear, impartial assessments wherever they are required.
With nearly 30 years’ experience in the flooring industry, Rob Kilner has held senior roles with leading UK contractors and has successfully run his own contracting and restoration businesses.
His work spans domestic and large-scale commercial projects nationwide, covering installation, surface preparation, site management, project delivery, and detailed surveying.
Rob specialises in timber flooring, with particular expertise in acoustic systems and timber floor restoration and repair. Having overseen thousands of projects, his knowledge is firmly grounded in hands-on, practical experience.
As an independent flooring inspector, Rob provides impartial, clear, and actionable advice. His ability to quickly diagnose issues and recommend effective solutions makes him a trusted expert for homeowners, contractors, and property managers alike.
Tom began his career in the flooring industry in 2002 as a fitter and has since built extensive, hands-on experience across both domestic and commercial projects.
His work has given him a strong technical understanding of flooring systems, with particular expertise in wood and LVT flooring.
Over the years, Tom has developed detailed knowledge of installation methods, subfloor preparation, moisture management and product suitability, allowing him to identify issues quickly and accurately.
His practical, site-based background underpins a clear and objective inspection approach, providing reliable assessments grounded in real-world flooring experience.
Hugo has over 25 years of experience in the flooring industry, covering both installation and retail across domestic, commercial and industrial projects.
His background spans carpets, natural flooring, laminate and safety flooring, alongside extensive experience with specialist resin systems and subfloor preparation.
With hands-on knowledge of everything from underfloor heating and full floor rebuilds to tiling, decking and resin-bound surfaces, Hugo brings a practical, well-rounded understanding to every inspection, grounded in decades of real-world site experience.
We’re proud to share that Rob Kilner is now a member of the National Institute of Carpet and Floorlayers (NICF). This reflects Rob’s personal commitment to the highest professional standards in flooring inspection and his focus on delivering fair, accurate and independent assessments.
As an NICF member, Rob works in line with the institute’s code of practice, ensuring every inspection is carried out with consistency, integrity and a deep understanding of the flooring industry.
Approved by Fidbox, the UK’s independent flooring dispute resolution service, this accreditation provides customers with added confidence and reassurance. Fidbox approval recognises a commitment to professional standards, technical competence, and fair, transparent practice within the flooring industry.
